Privacy Policy
Effective Date: 10.08.2024
Beinelmilel ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website beinelmilel.com (the "Beinelmilel") or make a purchase from us.
1. Information We Collect
1.1 Personal Information:
When you visit our Website, we may collect the following personal information:
- Contact Information: Your name, email address, phone number, and postal address.
- Payment Information: Credit card details, billing information, and payment history.
- Account Information: Username, password, and purchase history.
- Usage Data: Information about how you use our Website, including IP address, browser type, and pages viewed.
1.2 Non-Personal Information:
We may also collect non-personal information, such as demographic data, preferences, and other anonymous information that does not identify you as an individual.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including sending you order confirmations, invoices, and updates.
- Customer Support: To provide customer support and respond to your inquiries.
- Marketing: To send you promotional offers, newsletters, and other marketing communications (you can opt-out at any time).
- Website Improvement: To analyze how you use our Website and improve its functionality and content.
- Legal Compliance: To comply with applicable laws and regulations.
3. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party vendors who help us operate our Website, process payments, ship orders, and provide customer support.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.
- Legal Requirements: If required by law, we may disclose your information to authorities or legal entities.
We do not sell, rent, or trade your personal information to third parties.
4. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at store@beinelmilel.com
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us understand your preferences and improve our services. You can control or delete cookies through your browser settings.
6. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Website with a new effective date.
9. Email Security
In emails you send to our Customer Service related to any of your orders, never write your credit card number or passwords. The information in emails can be seen by third parties. Our company cannot guarantee the security of information transmitted through emails under any circumstances.
10. Credit Card Security
Our company prioritizes the security of credit cardholders who shop from our online stores. Your credit card information is never stored in our system.
There are two things to consider to understand that you are on a secure website when you enter the transaction process. One of these is a key or padlock icon located at the bottom of your browser. This indicates that you are on a secure internet page, and all your information is encrypted and protected. This information is only used in accordance with your instructions during the payment process. During shopping, information related to the credit card used in the transaction is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification independently of our shopping sites. If the availability of the card is confirmed, the shopping continues. Since no information about the card can be viewed or recorded by us, the possibility of third parties obtaining this information under any circumstances is prevented.
The reliability of the payment/invoice/delivery address information of orders placed with credit cards online is audited by our company against Credit Card Fraud. Therefore, in order for the orders of customers who place an order for the first time from our shopping sites to proceed to the supply and delivery stage, the accuracy of financial and address/phone information must be confirmed first. If necessary, the credit card holder may be contacted in order to check this information.
You can access all the information you have given when you become a member and change it only by you. If you keep your member login information secure, it is not possible for others to access and change information about you. For this purpose, during the membership transactions, it is operated within the 128-bit SSL security area. This system is an international encryption standard that is impossible to break.
Internet shopping sites with a helpline or customer service service and clear address and phone information are preferred more today. In this way, you can get detailed information about all the issues that come to your mind, and you can obtain healthier information about the reliability of the company that provides online shopping services.
Note: We recommend paying attention to the presence of the company's address and phone number on internet shopping sites. If you are going to shop, note down all the phone/address information of the store where you purchased the product before shopping. If you don't trust it, call and confirm before shopping. All the information about our company and its location is indicated on all our online shopping sites owned by our company.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information you send to us via mail-order will be stored by our company in accordance with the principle of confidentiality. These data are held for a period of 60 days in case of objections to withdrawal from the possible bank accounts. If any amount is withdrawn from your card other than the mail-order form approved by you for the products you have ordered, you can naturally object to the bank and prevent the payment of this amount, so there is no risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may link to other sites within the website. Our company is not responsible for the privacy practices and content of sites accessed through these links. Advertisements published on our company's website are distributed to our users through our advertising partners. The Privacy Policy Principles in this contract apply only to the use of our store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In limited circumstances as stated below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These cases are limited in number as follows:
- To comply with the obligations brought by laws, Decrees with the Force of Law, regulations, etc. issued by the competent legal authorities,
- To fulfill the requirements of the "Membership Agreement" entered into between our store and users and other agreements and to implement them,
- To request information about users for the conduct of an investigation or investigation by the competent administrative and judicial authorities,
- In cases where it is necessary to provide information to protect the rights or security of users.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: store@beinelmilel.com
Phone: +905330922913